Why Christmas Natural Foods?

We are a distributor, bridging manufacturers to retailers. Through the efforts of our staff, through our focus on partnership, and with our quest for quality and innovation, we strive to be a valuable catalyst to the success of everyone we work with.

There are four main core values which form the foundation of Christmas Natural Foods: People, Quality, Innovation, and Partnership.

The People are our 38 employees. They represent the most valuable resource to the Christmas Natural Foods. Their dedication, development, and commitment to excellence are directly responsible for the high level of customer service and our leading position in the Canadian natural products market. From our energetic, front line representatives to those working "on the inside", we all care about the services, products, and value we provide, and how we can constantly improve.

To Christmas, Quality means excellence in both products and services. Products are chosen to meet the needs of Canadian health food retailers and their discerning consumer base. Our emphasis is on products that improve the health of individuals and our planet, and that will serve to expand the business success of our retailing customers. A full-time Quality Assurance employee oversees the integrity of all our products. 

At Christmas, quality service means being a valuable asset to our customers through reliability, continuous improvement, innovation, and working as a partner to propel their growth.

The Innovation and Partnership components of service are singled out as core values in themselves.

Innovation is encouraged at Christmas to ensure our continued success in the dynamic natural products industry. Outward examples of innovation include this web site to further improve our communications and service link to our customer base, and our unique, dual-warehouse organization to better serve the vast country that is Canada. Internally, the Christmas team constantly creates and implements procedures that directly improve our service levels to our customers. 

Partnership is our bridge to our customers. Christmas believes in long-term, value-added relationships as the key to our success. Our first priority is our customers, so we offer support programs and have geared our terms, policies, and practices around this group. And we have learned to listen to those we serve. At Christmas, we take an active interest in helping our customers to grow and prosper, while working with our suppliers to develop and implement their marketing initiatives. 

Christmas Natural Foods is 100% Canadian-owned and operated, and is a member of the Canadian Health Food Association. We continue to contribute resources to support the natural products industry in the political arena and through our family of suppliers and customers.